ISS Team Members
Learn more about our ISS team. Select the Supported Programs tabs below to see which programs each team member is assigned.
Manager of Instructional Support
Aleithia Stephens, MLitt
Supported Programs
- Doctor of Occupational Therapy (OTD)
- Doctor of Physical Therapy (DPT)
- Master of Public Health (MPH)
- Master of Social Work (SKW)
Contact Info
Email: Aleithia_stephens@baylor.edu
Instructional Support Specialist
Nicole Arbuckle, M.A.
Supported Programs
- Ed.D. Leadership and Organizational Change (EdD - LOC)
- Master of Science in Communication Sciences & Disorders (CSD)
- Master Science in Medical Sciences (MSMS)
- Master of Arts in Theology and Sports Studies (MATSS)
Contact Info
Email: Nicole_arbuckle@baylor.edu
Instructional Support Specialist
Who Are We?
Part of the Learning Design team, Instructional Support Services (ISS) is a single point of contact for faculty seeking assistance with Canvas course administration and guidance on digital pedagogy.
What Do We Do?
ISS bridges the gap in the course design lifecycle between initial development and substantial redevelopment. Following our threefold service model, our specialists:
- Manage routine course maintenance, leaving faculty free to focus on teaching.
- Engage faculty in productive “what-if ” conversations to improve learning outcomes.
- Collaborate with faculty to integrate learning technologies that enhance students’ experiences.
How Can We Help?
Allowing specialists to make Canvas course changes ensures course accessibility and ease of use for students and faculty.
We work with faculty to prioritize changes, develop a plan for implementing those changes, and see the plan through to completion.
Our resources, workshops, and one-on-one consultations are designed to help both new and experienced faculty.
