If an item you require from BU Libraries collections is on loan to another borrower or is stored in the O'Grady Offsite Storage Facility, you can use the electronic "Request" form to place a hold* on loaned items or retrieve titles from O'Grady.
Let's use the following hypothetical to review the steps for initiating an item "Request":
Scenario: You are researching Charles Spurgeon's Calvinist tendencies and need to access a volume of the periodical The Sword and the Trowel, which he published.
Depending upon the time of the request, items should normally be retrieved and available for pick up on the same day or following morning (during regular semesters).
*A hold is like a reservation on a loaned item. Initiating a hold places you in a queu (behind the current borrower and anyone else who may have placed a hold on the item before you), to borrow the title. Placement of the hold prevents the current borrower from renewing their loan of the title and ensures that the title will be flagged and held for you at circulation when it is returned.